What Information We Collect
We collect non-public personal information about you from completed applications, forms and communications we receive from you. This includes, but is not be limited to:
- For clients your home address, rental property address, phone numbers, rental property tax information, social security number, and mortgage information on your investment property.
- For our tenants, your current and previous addresses, phone numbers, employment information, income information, social security number, credit report information.
Valley Management Group also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by the Valley Management Group Website. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Valley Management Group for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Valley Management Group Web site.
Note: Valley Management Group does not read any of your private online communications.
Use of Your Personal Information
Valley Management Group collects and uses your personal information to operate the Valley Management Group Web site and deliver the services you have requested. Valley Management Group also uses your personally identifiable information to inform you of other products or services available from Valley Management Group and its affiliates. Valley Management Group may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Valley Management Group does not sell, rent or lease its customer lists to third parties. Valley Management Group may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party.
Valley Management Group keeps track of the Web sites and pages our customers visit within Valley Management Group, in order to determine what Valley Management Group services are the most popular. This data is used to deliver customized content and advertising within Valley Management Group to customers whose behavior indicates that they are interested in a particular subject area.
Valley Management Group Website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Valley Management Group or the site; (b) protect and defend the rights or property of Valley Management Group; and, (c) act under exigent circumstances to protect the personal safety of users of Valley Management Group, or the public.
Information We Disclose About You
For all clients and tenants we communicate with we will not disclose any non-public personal information obtained in the course of our operations except as permitted by law. We may disclose non-public personal information about you to our own employees or to third parties who need to know that information in order to assist us in providing services to you, in response to court orders, subpoenas, and to consumer reporting agencies. We will not disclose any non-public personal information about you to any other third parties unless it as authorized by you in writing. If at some point you decide to discontinue our services, we will continue to adhere to the privacy policies and practices that are described here.
Security of Your Personal Information
Valley Management Group secures your personal information from unauthorized access, use or disclosure. We maintain physical, as well as electronic safeguards that comply with our professional standards. Valley Management Group secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.
The Valley Management Group Website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Valley Management Group pages, or register with Valley Management Group site or services, a cookie helps Valley Management Group to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Valley Management Group Website, the information you previously provided can be retrieved, so you can easily use the Valley Management Group features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Valley Management Group services or Web sites you visit.
Changes to this Statement
Valley Management Group will occasionally update this Statement of Privacy to reflect company and customer feedback. Valley Management Group encourages you to periodically review this Statement to be informed of how Valley Management Group is protecting your information.